General Information, News

Our management team grows – Introducing Pam

Introducing Pam.

We would like to introduce to our latest Management team member Pam Austin. Pam is very experienced in the Care Industry and we are looking forward to her joining our management team.

Pam has 20 years’ experience in Domiciliary, Palliative and Specialist care (mental health).

During her time in the industry Pam has received Registered Managers award 2008 achieved 2008.

Management Diploma level 5 20017.

Previous registration with CQC in Newcastle and North Tyneside.

Pam has also worked with Council commissioners and CCG across Newcastle, North and South Tyneside, Durham and Northumberland.

Welcome aboard Pam



A special thank you – My Homecare Durham

A special thank you.

We were recently given the opportunity to donate tickets for the local circus by a company called Circus Starr which is a not for profit UK circus troupe which tours throughout the country, bringing disadvantaged and disabled children and their family a fun day out. Circus Starr operates a unique Donated Ticket Programme that allows thousands of children to attend free shows thanks to the support of local businesses.

We received some lovely thank you letters from the children who attended the circus here are some of the comments they made:

“Dear Erika and My Homecare Durham, thank you for letting us visit the circus last night, I had the best time EVER”

“My favourite part was the funny man with the potato because he wanted people to kiss him”

“We had a brilliant night and got popcorn, I would love to see it next year”

My Homecare – Durham don’t work with children under the age of 18 however, as a team we decided that this would still be something nice to get involved in, we are so pleased we did.


My Homecare Durham listed as one of the TOP 20 Care providers in the North East!


My Homecare – Durham has been officially listed by as one of the Top 20 Care providers in the North East!!🏆
Thank you to our clients who took the time to review us and our team it is appreciated by us all.
Big shout out to our amazing team of carers who are out there providing quality care to vulnerable people who need our support day and night, we could not have received such great reviews without your hard work, care and dedication.

Awards, News

Thankyou for your reviews – My Homecare Durham rated 9.9 /10

Thank you for your support


On behalf of the entire My Homecare Durham team a huge thank you to everyone who took the time to review us in time for the Homecare awards.

With your support we have been rated a score of 9.9/10 which is fantastic! It was lovely to read some of the great comments from our clients, we thank you for your time and support.

Fingers crossed we do well in the awards, we will keep you all updated.


Have you reviewed us yet? – Homecare awards

Homecare Awards.

Would you like to support My Homecare Durham on our latest task?

The Homecare Awards are fast approaching and we would really like to be a part of it…however, we need your help!

What we need is for our clients to REVIEW us on Homecare

There are two ways you can help us:

  1. Complete a REVIEW FORM and return it to Homecare (freepost)
  2. Complete your review online via Homecare

Thank you for your help and support with this.


New Duty Manager – My Homecare Durham

Promotion time.

Many of you will recognise Kim as one of the My Homecare Durham carers. Kim is passionate about care and after many years in the care industry her knowledge and confidence of the care profession has grown, this along with her desire to climb the ladder professionally has led her to her recent promotion as Duty Manager.

Well deserved Kim.




General Information, News

Caring tips for successful ageing – Have you read our monthly tips?

Caring tips for successful ageing

We have decided it would be nice to share our knowledge and provide information on various topics to help support families caring for or concerned about ageing loved ones. Caring for elderly or vulnerable family members can be a difficult and worrying time, with this in mind we decided to provide regular hints and tips to hopefully help you out.

To view these posts log into facebook and simply “LIKE” My Homecare Durham then TA’DAR you’re all set and able to view.

The topics we share will vary each month covering a wide range of subjects, we hope you find them useful.